Portfolio

A selection of projects and stories from across my work.

tech Case Studies

Voice AIElevenLabsZapiermake.com

Restaurant Reservation Agent

A conversational voice agent that books and cancels restaurant reservations over the phone. Built on ElevenLabs with a live booking backend wired through Zapier and Make.com.

Voice AIRetellmake.comdeepgram

AI Claims Assistant

A voice AI claims assistant that verifies caller identity and checks claim status over the phone. Built on Retell and integrated with Twilio, using deterministic branching call paths for different claim types.

Voice AIAssemblyAIClaude

Vinyl Concierge

A conversational voice agent for a record store that recommends vinyl by mood and taste, pulling picks from live inventory. Built with claude code using the AssemblyAI Voice Agent API

Voice AIRetellFastAPIWebSocketZapier

Car Rental Voice Agent

A voice AI agent for a car rental company that handles inbound calls end-to-end, checking vehicle availability, quoting rates, and booking reservations over the phone. Built on Retell with a FastAPI backend streaming over WebSockets for real-time tool calls, and Zapier wiring bookings into the reservation system.

n8nAutomationProduct Management

PRD Intelligence Layer

An n8n workflow that keeps product PRDs in Google Docs continuously up to date, pulling live signals from Slack, Zoom, Jira, Zendesk, Figma, and analytics. Reduced Manual efforts by 70%

n8nAutomationRevOps

Daily Revenue & Sales Pipeline Bot

A Slack bot that pulls daily revenue and pipeline metrics from Google Sheets, flags overnight movers, and posts a briefing to a Slack channel each morning. Improves teams' instant visibility into what changed overnight, surfacing issues before standup instead of leaving them buried in dashboards.

Product DesignFigma

Spotify Podcast Feature

A Spotify product concept for a "Save Chapter" action that lets listeners bookmark individual podcast chapters, not whole episodes, and jump back to the moment that mattered. Prototyped in Figma.

ProductHealthcareLovable

FirstSign - Developmental Screening

A 10-minute screening that helps parents, caregivers, and physicians spot early signs of ADHD and other neurodevelopmental conditions, delivered as a personalized storybook with pediatrician-ready feedback.